Shipping and Returns Policy US
US SHIPPING INFORMATION
Orders placed before 12pm PST on business days ship the same day. Anything after that, or
on weekends, ships the next business day.
US Standard Shipping
Please allow 2-6 business days* to receive your order once shipped. All US standard
shipping is via OnTrac, USPS or DHL Ecommerce.
US Express Shipping
Express shipping via UPS 2 nd Day Air delivers in 1-2 business days*. You'll receive tracking
information via email as soon as your order starts its journey.
Shipping Cost
Standard shipping $5.95 – FREE over $50
Express shipping $15.95
*Please note that delivery may be delayed subject to federal holidays (non-working days) or
disruptions, and delivery times may be affected accordingly.
RETURNS
Return Eligibility
We accept returns of unused or gently used items within 30 days of delivery. Significantly
used products are not eligible.
How to Initiate a Return
If you'd like to return an eligible item, please contact us at hello@yombeauty.com with your
order number and the reason for your return. We'll provide you with return instructions and a
prepaid return label.
Refunds
Once we receive, inspect and confirm the condition of your returned item, we will process
your refund to the original payment method within 5-7 business days. Please note that any
original shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at
hello@yombeauty.com providing photos of the issue. We'll make it right with a replacement
or full refund, including shipping costs.
Questions?
We're here to help. Reach out to us anytime at hello@yombeauty.com and we'll get back to
you within 24 hours.